Contents
- 1. Who We Are
- 2. Information We Collect
- 3. How We Collect Your Data
- 4. Why We Use Your Data
- 5. Legal Basis for Processing
- 6. Sharing Your Data
- 7. Cookies & Tracking
- 8. Data Retention
- 9. Security Measures
- 10. Your Rights
- 11. Minors
- 12. Third-Party Services
- 13. Changes to This Policy
- 14. Contact & Complaints
1 Who We Are
77spins is an online gaming and sports betting platform operated for and primarily serving players in the Philippines. Our website is accessible at https://77spins.best. We are the data controller responsible for your personal information collected through the platform.
As a data controller under the Philippine Data Privacy Act of 2012 (RA 10173), 77spins determines the purposes and means of processing your personal data. We have designated a Data Protection Officer (DPO) who can be contacted through the details provided at the end of this policy.
2 Information We Collect
The types of personal data 77spins collects fall into several categories, depending on how you interact with the platform:
2.1 Registration and Identity Data
- Full legal name
- Date of birth
- Email address
- Mobile phone number
- Home address
- Government-issued ID details (for KYC verification)
- Selfie or photograph submitted for identity verification
2.2 Financial Data
- Payment method details (e.g., GCash account reference, bank account details for PESONet/InstaPay)
- Deposit and withdrawal transaction history
- Betting and gaming transaction records
2.3 Usage and Technical Data
- IP address and approximate geographic location
- Device type, operating system, and browser
- Pages visited, features used, and time spent on the platform
- Session logs and clickstream data
2.4 Communications Data
- Messages sent to our customer support team via chat or email
- Survey responses and feedback you provide voluntarily
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, date of birth, government ID | Yes – mandatory |
| Contact | Email, phone, address | Yes – mandatory |
| Financial | GCash, bank details, transaction history | Yes – for payments |
| Technical | IP address, device info, session logs | Collected automatically |
| Communications | Support chat logs, feedback | Only when submitted |
Your Privacy, Our Responsibility
From Cebu to Mindanao, every 77spins player's data is treated with care and processed under strict Philippine privacy law.
3 How We Collect Your Data
77spins collects your personal data through the following means:
- Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team
- Automated collection: When you browse or use the 77spins platform, our systems automatically collect technical and usage data through cookies and server logs
- Third-party sources: Where permitted, we may receive information from identity verification providers, payment processors (such as GCash and Maya), and fraud prevention services to supplement our records
- Publicly available sources: In limited circumstances, we may review publicly available information to support fraud prevention or regulatory compliance
4 Why We Use Your Data
Each purpose for which 77spins processes your data is tied to a legitimate need, a legal obligation, or your consent. Here are the key reasons we use your information:
4.1 Account Management
To create and maintain your player account, verify your identity, manage your login credentials, and keep your profile information accurate and up to date.
4.2 Processing Transactions
To process your deposits and withdrawals through your chosen payment methods (GCash, Maya, GrabPay, Coins.ph, bank transfers, and card payments), and to maintain accurate financial records of all gaming transactions.
4.3 Regulatory Compliance and Anti-Money Laundering
Philippine gaming regulations and anti-money laundering (AML) laws require 77spins to verify player identities, monitor transactions, maintain records for specified periods, and report suspicious activity to the appropriate authorities. Compliance with these obligations is non-negotiable.
4.4 Responsible Gaming
77spins uses data about your gaming behaviour – including deposit patterns, session duration, and betting activity – to identify signs of problem gambling and to apply any self-imposed limits or restrictions you have requested.
4.5 Customer Support
To respond to your queries, resolve disputes, and maintain records of communications for quality assurance purposes.
4.6 Platform Improvement
To analyse how players use the 77spins platform so we can improve features, fix issues, and make the overall experience better for all Filipino players.
4.7 Marketing Communications
Where you have given your consent, we may send you promotional communications about new games, bonuses, or events at 77spins. You can opt out of marketing messages at any time by updating your preferences in your account settings or by contacting support.
4.8 Security and Fraud Prevention
To detect, investigate, and prevent fraudulent activity, account breaches, and other security threats to the 77spins platform and to our players.
Secure Mobile Gaming at 77spins
Whether you're up in Baguio or anywhere across the Philippines, your 77spins session is encrypted and protected end to end.
5 Legal Basis for Processing
77spins relies on the following legal grounds to process your personal data under the Data Privacy Act of 2012:
- Contractual necessity: Processing required to fulfil our obligations to you as an account holder – account setup, payment processing, and game management
- Legal obligation: Processing required to comply with Philippine gaming regulations, anti-money laundering laws, and tax reporting requirements
- Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming purposes, where these interests do not override your rights
- Consent: Processing for marketing communications, where your opt-in has been obtained. You may withdraw consent at any time without affecting any other processing
6 Sharing Your Data
77spins does not sell your personal data. We may share it with the following categories of third parties only where necessary and with appropriate safeguards in place:
6.1 Payment Processors
To process your deposits and withdrawals, 77spins shares necessary financial data with payment service providers including GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card processing networks. These providers process your data under their own privacy policies and are bound by applicable financial regulations.
6.2 Identity Verification Providers
For KYC and age verification purposes, we may share your identity documents with third-party verification services authorised to process such data under Philippine law.
6.3 Regulatory and Law Enforcement Authorities
We are required by law to disclose certain player data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and courts when legally obligated to do so. We do not disclose beyond what is required.
6.4 Technology and Infrastructure Providers
77spins works with technology providers for hosting, analytics, security monitoring, and customer support systems. These providers access only the data needed to perform their services and are contractually bound to protect your information.
7 Cookies and Tracking Technologies
77spins uses cookies and similar tracking technologies to make the platform function properly and to understand how players use it. Here's a breakdown of the types of cookies we use:
- Essential cookies: Necessary for the platform to work – they handle login sessions, security tokens, and basic functionality. These cannot be disabled without breaking the site.
- Performance cookies: Collect anonymised data about page views, errors, and loading times to help us improve the platform experience.
- Functional cookies: Remember your preferences such as language settings and saved bet slip configurations.
- Analytics cookies: Help us understand aggregate user behaviour so we can make better product decisions. The data collected is not tied to your individual identity.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how parts of the 77spins platform function for you.
8 Data Retention
77spins retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and regulatory obligations. Specific retention periods include:
- Account and identity data: Retained for the duration of your account plus at least 5 years after closure, as required by gaming and AML regulations
- Financial transaction records: Retained for a minimum of 5 years from the date of the transaction
- KYC documents: Retained for the period required under RA 9160 (Anti-Money Laundering Act) and its amendments
- Customer support communications: Retained for up to 2 years from the date of resolution
- Technical and usage logs: Typically retained for 12 months for security and debugging purposes
When data is no longer required for any of the purposes described in this policy and the applicable retention period has elapsed, 77spins will securely delete or anonymise the data.
Data You Can Trust, From a Platform You Can Rely On
77spins keeps your personal and financial data secure so you can focus on enjoying every game, every bet, every win.
9 Security Measures
Protecting your personal and financial data is a top priority at 77spins. We implement a range of technical and organisational measures to safeguard your information:
- SSL/TLS encryption for all data transmitted between your device and the 77spins platform
- Encryption of sensitive data stored in our systems, including payment details and identity documents
- Access controls that limit who within 77spins can view personal data, based on role and necessity
- Regular security audits and penetration testing conducted by independent security specialists
- Multi-factor authentication options for player accounts to reduce risk of unauthorised access
- Fraud detection systems that monitor transactions and account activity for anomalies in real time
In the event of a data breach that poses a significant risk to affected players, 77spins will notify the National Privacy Commission and affected individuals within the timeframe required under the Data Privacy Act of 2012.
10 Your Rights Under the Data Privacy Act
As a data subject under Philippine law, you have the following rights with respect to your personal data held by 77spins. You can exercise any of these rights by contacting us at support@77spins.best.
Right to Access
Request a copy of the personal data 77spins holds about you, along with information about how it is being used.
Right to Correction
Request that inaccurate or incomplete data we hold about you be corrected or updated without undue delay.
Right to Erasure
Request that your personal data be deleted where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes at any time, or where processing is based on legitimate interests.
Right to Data Portability
Request a copy of your data in a commonly used, machine-readable format to transfer to another service provider where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe 77spins has not complied with your rights or applicable data privacy law.
We will respond to all data subject requests within 15 business days. In complex cases we may extend this period by a further 15 days, and we will notify you if this is necessary.
11 Minors and Age Restrictions
77spins does not knowingly collect personal data from individuals under 21 years of age. Our platform is strictly for adults only, and we have age verification procedures in place during registration and KYC.
If you believe that a minor has provided personal data to 77spins, or that a minor is using our platform, please contact us immediately at support@77spins.best. We will promptly investigate and take appropriate action, including deletion of any data belonging to a minor.
12 Third-Party Services and Links
The 77spins platform may contain references to third-party services such as payment providers. When you interact with a third-party service – for example, completing a GCash payment – you are subject to that provider's own privacy policy and terms of service.
77spins is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your 77spins account.
13 Changes to This Privacy Policy
77spins may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you via email or through an in-platform notice at least 7 days before the changes take effect.
The updated policy will always be accessible on this page with the "Last Updated" date clearly indicated at the top. Your continued use of the 77spins platform after the effective date of any update constitutes your acknowledgement of the revised policy.
14 Contact and Complaints
If you have questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how 77spins handles your personal information, please contact our Data Protection Officer:
- Email: support@77spins.best
- Subject line: Privacy / Data Request
- Response time: Within 15 business days
If you are not satisfied with our response, you have the right to submit a complaint to the National Privacy Commission of the Philippines:
- National Privacy Commission (NPC)
- Website: privacy.gov.ph
- Email: complaints@privacy.gov.ph
For general account support, visit our FAQ page or contact us at support@77spins.best. You can also read more about how we protect our players on the Responsible Gaming page.